Website support

Website fixes and careful maintenance without an open-ended retainer.

I review sites built by others, define one-time repairs, and offer limited care when platform and access are a responsible fit.

One-time: written price after review · Website Care: from $249/month

  • Direct with Vlad
  • Fixed written scope
  • Accounts stay in your name

One-time fixes

  1. Send URL and problem.
  2. Compatibility and ownership review.
  3. Written scope, cap, and price.
  4. Backup or rollback point.
  5. Implementation and verification.

No fix is guaranteed before review. No credentials in the public form. No automatic 24/7 or emergency intake.

Website Care · From $249/month

  • For Bexwick or compatible simple sites
  • Availability and form checks
  • Basic maintenance and rollback
  • Up to 30 minutes minor content changes
  • Acknowledgement in one business day
  • Normal work scheduled within two business days

Minutes do not roll over. Targets are not resolution guarantees. Third-party costs are separate.

Not included in Care

New pages, redesign, integrations, major features, compromised-site recovery, unlimited changes, same-day work, and 24/7 coverage.

No lock-in

Canceling does not remove your domain, files, hosting, or accounts. Larger work is quoted separately.

Questions

What to know before we start.

Can you support another developer’s site?

Yes, after compatibility and access review.

Is a subscription required?

No. One-time fixes are available after review.

Do minutes roll over?

No. Unused monthly content-change time does not accumulate.

Is this emergency support?

No. Availability and risk are assessed first.

Start with the problem

Tell me where the work gets stuck.

Send enough context for a fit review. I reply within one business day. Do not send passwords, access codes, customer records, or other sensitive information.

Prefer email? hello@bexwick.com

No mailing list. Your information is used only to evaluate and reply.